Rejected in review: if we don't approve your listing, we refund the full amount to the UPI account you paid from within 5–7 working days.
Paid but never submitted a UTR: email hello@topgenz.space with the payment details within 7 days. After we confirm the payment, we'll either list you or refund you.
Wrong amount paid: we'll refund the payment so you can claim again with the right amount, or adjust your claim to the amount paid if you ask us to.
Approved listings: once a listing is live, payments are non-refundable, including when you're outbid or the board resets.
Removed for breaking the rules: no refund.
Under 18: if a listing turns out to belong to a minor, we remove it and refund it in full.
Refund requests: hello@topgenz.space with your reference code (TGZ-XXXXX) and UTR.